Cancellation Policy

Please review your email notifications and voicemails before coming to each of your classes. We reserve the right to reschedule a class due to low enrollment. Instructor illness, unforeseen circumstances beyond our control can be a reason for us to cancel a class. 

We want to ensure we are all safe during this time.

For more information, please read the COVID-19 Safety Rules on our website.

In the event of a provincially or Ottawa Public Health mandated closure:

We do not offer refunds for classes, or workshops due to Government-mandated business closures during COVID-19. Students receive class credits for COVID-19 related cancellations for use against future studio courses. If the closure occurs once the course is in progress, you will be given the choice of a pro-rated course credit for the remainder of your classes. 

Our Policy:

  • No refunds for cancellations made less than 1 week prior to date of class.
  • 10% fee applies to all cancellations made less than 2 weeks prior to course date.