Cancellation Policy

Class Rescheduling & Cancellation Policies

Please note that, in the event of instructor illness, unforeseen circumstances such as government closures, low enrolment or any circumstance beyond our control, Northern Art Glass reserves the right to reschedule classes. Please check email notifications and voicemails well in advance of your classes. 

We are doing our utmost to ensure that we are all safe during this time.

For more information, please consult our website and read the COVID-19 Safety Rules.

In the event of a Public Health mandated closure:

Classes and workshops that are cancelled due to Government-mandated business closures during COVID-19 will be rescheduled. Students may receive class credits for COVID-19 related cancellations and will be applied to future studio classes. If a mandated closure occurred during a two part class that is in progress, students will be given the choice of a prorated class credit to compensate for the portion of the class remaining. 

Cancellation & Refund Policy:

  • Cancellations made less than 1 week prior to class date will not be refunded.
  • Cancellations made less than 2 weeks prior to the course date will be subject to a 20% cancellation fee.